Terms of Use for the GRAINBOW Website

Preamble

These terms of use are concluded between:

  • the manager of the website, hereinafter referred to as the “Publisher”,
  • any person wishing to access the website and its services, hereinafter referred to as the “User”.

Article 1 – Principles

These terms of use govern the legal framework for the use of the GRAINBOW website and its services.

The website grainbow.co.uk is a service provided by:

The individual enterprise GRAINBOW located at 14 impasse de l’étang 17340 CHATELAILON PLAGE, FRANCE Website URL: grainbow.co.uk Email: grainbowcoffee@gmail.com

These terms of use must be accepted by all Users, and access to the site constitutes acceptance of these conditions.

Article 2 – Evolution and Duration of the Terms of Use

These terms of use are concluded for an indefinite period. The contract takes effect for the User from the start of the use of the service.

The GRAINBOW website reserves the right to modify the clauses of these terms of use at any time and without justification.

Article 3 – Access to the Site

Any User with internet access can access the GRAINBOW website free of charge and from anywhere. The costs incurred by the User to access it (internet connection, computer equipment, etc.) are not the responsibility of the Publisher.

The website and its various services may be interrupted or suspended by the Publisher, particularly for maintenance purposes, without prior notice or justification.

Users of the site have access to the following services: Café, syrup, accessories.

The site includes a paid member area reserved for registered users. These users can access it using their login credentials.

The services reserved for members are as follows: My account page, order tracking, invoices.

Article 4 – Responsibilities

The Publisher’s liability cannot be engaged in the event of a failure, breakdown, difficulty, or interruption of operation preventing access to the site or one of its features.

The User’s connection equipment to the site is under the sole responsibility of the User, who must take all appropriate measures to protect the equipment and data, particularly from viral attacks via the Internet. The User is also solely responsible for the sites and data they consult.

The Publisher cannot be held liable in the event of legal proceedings against the User:

  • due to the use of the site or any service accessible via the Internet;
  • due to the User’s failure to comply with these terms and conditions.

The Publisher is not responsible for any damage caused to the User, third parties, and/or the User’s equipment as a result of their connection to or use of the site, and the User waives any action against the Publisher in this regard.

If the Publisher becomes the subject of an amicable or judicial procedure due to the User’s use of the site, it may turn against them to obtain compensation for all damages, sums, convictions, and expenses that may result from this procedure.

Article 5 – Intellectual Property

All technical documents, products, photographs, texts, logos, designs, videos, etc., are subject to copyright and are protected by the Intellectual Property Code. When they are provided to our customers, they remain the exclusive property of GRAINBOW, the sole owner of the intellectual property rights to these documents, which must be returned to it upon request.

Our customers undertake not to make any use of these documents that could infringe the industrial or intellectual property rights of the supplier and undertake not to disclose them to any third party, except with the express and prior authorization of the Publisher.

Article 6 – Hyperlinks

The establishment by the User of any hypertext links to all or part of the site is strictly prohibited without the prior written authorization of the Publisher, requested by email to the following address: grainbowcoffee@gmail.com.

The Publisher is free to refuse this authorization without having to justify its decision in any way. In the event that the Publisher grants its authorization, it is in any case only temporary and may be withdrawn at any time, without the Publisher being obliged to provide justification.

The Publisher reserves the right to refuse this authorization without having to justify its decision. In the event that the Publisher grants authorization, it shall be temporary and may be withdrawn at any time, without the obligation of justification on the part of the Publisher.

In any case, any link must be removed upon simple request from the Publisher.

Any information accessible via a link to other sites is not under the control of the Publisher, who declines all responsibility for their content.

Article 7 – Protection of Personal Data

Data Collection

The personal data collected on this site are as follows:

  • Account opening: when creating the user’s account: name; first name; email address; phone number; postal address;
  • Connection: when the user logs into the website, the website records, among other things, their name, first name, login data, usage data, location data, and payment data;
  • Profile: using the services provided on the website allows the user to provide a profile, which may include an address and a phone number;
  • Payment: as part of the payment for products and services offered on the website, the website records financial data relating to the user’s bank account or credit card;
  • Communication: when the website is used to communicate with other members, the data concerning the user’s communications is temporarily stored;
  • Cookies: cookies are used as part of the website’s usage. The user has the option to disable cookies from their browser settings.

Use of Personal Data

The personal data collected from users is intended for the provision of website services, their improvement, and the maintenance of a secure environment. More specifically, the uses are as follows:

  • Access and use of the website by the user;
  • Management of the operation and optimization of the website;
  • Organization of the conditions of use of Payment Services;
  • Verification, identification, and authentication of data transmitted by the user;
  • Offering the user the possibility to communicate with other users of the website;
  • Implementation of user assistance;
  • Customization of services by displaying advertisements based on the user’s browsing history, according to their preferences;
  • Prevention and detection of fraud, malware (malicious software), and management of security incidents;
  • Management of any disputes with users;
  • Sending commercial and advertising information, according to the user’s preferences.

Sharing of Personal Data with Third Parties

Personal data may be shared with third-party companies in the following cases:

  • When the user uses payment services, for the implementation of these services, the website is in contact with third-party banking and financial companies with which it has contracted;
  • When the user publishes information accessible to the public in the free comment areas of the website;
  • When the user authorizes a third-party website to access their data;
  • When the website uses service providers to provide user assistance, advertising, and payment services. These providers have limited access to user data, as part of the execution of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable data protection regulations;
  • If the law requires it, the website may transmit data to respond to claims made against the website and to comply with administrative and judicial procedures;
  • If the website is involved in a merger, acquisition, asset sale, or judicial reorganization procedure, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed before the personal data is transferred to a third party.

Security and Confidentiality

The website implements organizational, technical, software, and physical measures in terms of digital security to protect personal data against alteration, destruction, and unauthorized access. However, it should be noted that the Internet is not a completely secure environment, and the website cannot guarantee the security of the transmission or storage of information on the Internet.

Implementation of User Rights

In accordance with the applicable regulations on personal data, users have the following rights, which they can exercise by making their request to the following address: grainbowcoffee@gmail.com.

  • The right of access: they can exercise their right of access to know the personal data concerning them. In this case, before implementing this right, the website may request proof of the user’s identity to verify its accuracy.
  • The right to rectification: if the personal data held by the website is inaccurate, users can request the update of the information.
  • The right to erasure of data: users can request the deletion of their personal data, in accordance with the applicable data protection laws.
  • The right to limit processing: users can request the website to limit the processing of personal data in accordance with the hypotheses provided by the GDPR.
  • The right to object to data processing: users can object to their data being processed in accordance with the hypotheses provided by the GDPR.
  • The right to data portability: they can request that the website provide them with the personal data that they have provided, in order to transmit it to a new website.

Evolution of this Clause

The website reserves the right to make any modification to this clause concerning the protection of personal data at any time. If a modification is made to this personal data protection clause, the website undertakes to publish the new version on its website. The website will also inform users of the modification by email, at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, they have the option to delete their account.